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Best Buy Co. Inc. (2009): Sustainable Customer-Centricity Model? Case study


Identify opportunities and threats as well as strengths and weakness of the company. What is/are the strategy (ies) used by Best Buy? Explain the contribution of various functional areas of Best Buy Company to its well-being. Determine the issues affecting to the strategic competitive advantage of the company. Recommend solutions for Best Buy to improve its competitive advantage.


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